At the 2025 E Source Forum in Denver, utility innovators took center stage. From October 6–8, more than 500 professionals across the U.S. and Canada gathered to share strategies on customer experience, load flexibility, energy efficiency, and affordability—critical challenges amid an era of unprecedented disruption in the utility sector.
Opensignal, the global leader in independent consumer connectivity insights, has rolled out a new broadband analytics suite designed to help Internet Service Providers (ISPs) enhance service quality, reduce churn, and gain a competitive edge.
Marchex, a leader in AI and conversational intelligence, announces an expanded partnership with FordDirect. Building on the success of Marchex Spotlight, FordDirect will now offer Marchex Engage for Sales and Service to nearly 3,000 Ford Dealers and Lincoln Retailers nationwide. This integration empowers dealerships with AI-driven insights to maximize sales, enhance service, and improve customer experiences.
