Digital Transformation Archives

NiCE CXone Powers Merlin's Guest Experience

Merlin Entertainments Elevates the Guest Experience Across Its Global Attractions with NiCE Cxone

AdTech EdgeSeptember 16, 2026September 16, 202603 mins

Across LEGOLAND® Resorts, Madame Tussauds, and more, NiCE’s CX AI platform is making every stage of the guest visit, from ticketing to reservations, feel effortless SYDNEY, September 16, 2026 — NiCE (Nasdaq: NICE) today announced that Merlin Entertainments, a world leader in branded entertainment destinations, is leveraging NiCE’s industry-leading CX AI platform, CXone, to power AI-driven guest experiences…

Read Full News

SweetNight Expands Product Transparency With Independent Testing

PR NewswireAugust 4, 2026August 4, 202605 mins

SweetNight has partnered with independent mattress evaluation providers GoodBed and Dow to introduce third-party product testing aimed at improving transparency and consumer trust. The initiative comes as artificial intelligence increasingly influences how shoppers research products, making independent verification and objective performance data more valuable for consumers, retailers, and e-commerce brands navigating an AI-driven retail environment….

Read Full News

ENJOY AI Expands Global Robotics Education With Americas Open

PR NewswireAugust 3, 2026August 3, 202605 mins

ENJOY AI has launched its first Americas Open, marking the organization’s expansion into North America with an international robotics and artificial intelligence competition focused on STEM education. Held in Markham, Ontario, the event brought together students from multiple countries to compete in robotics challenges, participate in AI-focused learning activities, and engage with technology leaders, highlighting…

Read Full News

BlueAlly Expands Enterprise Security With GigaNetworks Acquisition

PR NewswireAugust 3, 2026August 3, 202605 mins

BlueAlly has acquired GigaNetworks, a Miami-based enterprise networking and cybersecurity solutions provider, strengthening its capabilities across network security, infrastructure services, and managed IT operations. The acquisition expands BlueAlly’s enterprise technology portfolio by adding specialized expertise in security architecture, implementation, and lifecycle support, reflecting the broader consolidation trend within the enterprise IT and cybersecurity services market….

Read Full News

2026 Stevie Awards Honor Global Tech Innovation

2026 Stevie Awards Honor Global Leaders in Technology Innovation

PR NewswireJuly 24, 2026July 24, 202604 mins

The 2026 Stevie® Awards for Technology Excellence have recognized organizations, teams, and individuals driving innovation across artificial intelligence, advertising technology, fintech, healthcare, information technology, and other emerging sectors. In its third year, the global awards program evaluated more than 700 nominations from 37 countries and territories, highlighting the accelerating pace of enterprise technology development and…

Read Full News

Singapore Immigration Consultancy Launches PR Advisory Platform

PR NewswireJuly 23, 2026July 23, 202606 mins

Singapore Immigration Consultancy (SIC) has launched a redesigned digital platform aimed at simplifying Singapore Permanent Residency (PR) and citizenship applications for Employment Pass (EP) and S Pass holders. The updated website introduces online appointment booking, educational resources, and free PR readiness consultations, reflecting a broader trend toward digital-first advisory services for immigration applicants in Singapore….

Read Full News

Zeal Connect Launches AI-Native Help Desk for Travel Operations

PR NewswireJuly 22, 2026July 22, 202605 mins

Zeal Connect has introduced Zeal Desk, an AI-native help desk designed exclusively for the travel industry, aiming to automate customer support workflows with booking-aware artificial intelligence. Unlike traditional help desk platforms adapted from enterprise IT software, the platform is purpose-built for travel operations, enabling AI agents to process reservations, manage itinerary changes, and prioritize customer…

Read Full News

AT&T Q2 Results Highlight Fiber Growth and Network Investment

PR NewswireJuly 22, 2026July 22, 202605 mins

AT&T reported stronger second-quarter financial results, fueled by continued investment in fiber broadband, fixed wireless access, and next-generation connectivity infrastructure. The telecommunications company delivered higher revenue, profitability, and customer growth while reaffirming its long-term strategy of expanding advanced connectivity services and accelerating shareholder returns through increased share repurchases. The latest earnings underscore how telecommunications providers…

Read Full News